heating coffee mug

1.What is your MOQ?

Our minimum order quantity starts at 100 pieces, with options for online personalized design and printing. If you require custom color changes for the bottles, the MOQ is 1,000 pieces.

2.Can I customize on product?

Absolutely! You can fully customize the color, logo, and pattern using our DIY options on the website. For OEM product designs, please send us your details and contact us for further assistance.

3.Can I get samples?

Yes, we offer 1 free existing sample; however, the shipping cost is covered by you.

4.What is the lead time for samples?

Existing samples typically take 2-3 days, while customized samples require 10-15 days. Shipping time is not included.

5.What is the production lead time?

The production lead time is generally 30 days for standard quantities.

6.What are your payment terms?

We accept online payments via PayPal, credit cards, and T/T.

7.Do you have your own factory?

Yes, we operate three factories specializing in ceramics, plastics, and stainless steel.

8.What additional services can you provide?

We offer a wide range of services including Product Design, Engineering Support, Product Sourcing, Manufacturing, Quality Control, and Shipping.